BGAN & BGAN M2M Overview

We support post paid BGAN, and BGAN M2M plans including Standard Plans, Standard +, BGAN Link and SCAP plans. Cloudloopp currently does not support BGAN Pre-paid plans, if you have a pre-paid requirement please contact one of our account or sales team who will be happy to help.

Key concepts and terminology

In the Cloudloop platform we have a number of key concepts and some terminology that it is useful for you to understand when using the platform.

• Subscribers (These represent your devices, SIM cards, associated plans and current status).
• Plans (These are the commercial plans available on your account).
• Usage Groups (These are alerting and suspension rules to help you manage devices).
• Agreements (These represent contract commitments based on your plans, and can either be single plans or shared plans over a term).
• Profiles (These define your network and firewall rules, please not that these can only be set-up by our support team).

Activating Devices

In the Cloudloop platform we use a Set-up Wizard to guide you through the creation of a subscriber and then activating it. You will need to have set-up your usage groups, profiles, and have plans available on your account in order to be able to activate your devices.

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Activating Devices in Advance

Currently it is not possible to activate devices in advance, however, we are happy to do this on your behalf. Please contact the support team at [email protected] you can schedule this for you.